FAQ

Focused on a select group of Neighborhoods in the 34102

LHS Home Management is intentionally focused within a small number of Naples most established neighborhoods.

This concentration allows for a level of familiarity, responsiveness, and consistency.

Local Focus Matters

Luxury Home Services FAQ

General Home Management

What is luxury home management?

Luxury home management is a proactive service that protects, maintains, and oversees high-value homes while owners are away or busy. Luxury Home Services coordinates inspections, maintenance, repairs, vendor management, seasonal preparation, emergency response, and concierge services to ensure your home is always ready for your arrival.

What does Luxury Home Services do?

Naples Luxury Home Services provides comprehensive home management for luxury residences in Naples, Florida. Services include routine Condition Reviews, maintenance scheduling, vendor coordination, hurricane preparation, storm inspections, arrival preparation, departure services, project oversight, concierge assistance, and detailed reporting

Who uses Naples Luxury Home Services?

Our clients include:

  • Seasonal homeowners

  • International property owners

  • Busy professionals

  • Estate owners

  • Families managing inherited properties

What areas do you serve?

We primarily serve Naples, Florida, including:

  • Port Royal

  • Aqualane Shores

  • Old Naples

  • Park Shore

  • Royal Harbor

How often do you visit my home?

Frequency is customized to your needs. Most clients choose weekly, or bi-weekly.

What is included in a regular home visit ?

Each vist may include:

  • HVAC operation

  • Plumbing leak checks

  • Electrical systems

  • Appliance operation

  • Security systems

  • Doors and windows

  • Moisture detection

  • Mold indicators

  • Pest activity

  • Exterior inspection

  • Pool and spa review

  • Landscaping review

  • Elevator review

  • Coffee Maker review

  • Garage inspection

  • Water intrusion assessment

  • Storm damage review

Clients receive a detailed digital report with photographs after every visit.

What happens if you discover a problem?

We immediately notify you, provide photographs, recommend solutions, coordinate qualified vendors, oversee repairs, and confirm completion.

Can I customize my service plan?

Yes. Every home is different, and every management plan is tailored to your property, lifestyle, and preferences.

Seasonal Homeowners

Do you help seasonal residents?

Yes. Many of our clients live in another state or country for part of the year. We ensure their Naples home remains secure, maintained, and ready whenever they return.

Can you prepare my home before I arrive?

Absolutely.

We can:

  • Adjust HVAC settings

  • Stock groceries

  • Prepare bedrooms

  • Start pool heater

  • Open shutters

  • Turn on water

  • Arrange fresh flowers

  • Schedule housekeeping

  • Prepare outdoor living areas

  • Coordinate vehicle delivery

Many clients simply arrive and enjoy their home.

Can you close my home when I leave?

Yes.

Departure services include:

  • Turning off water where appropriate

  • Adjusting HVAC

  • Securing doors and windows

  • Managing refrigerators

  • Checking security systems

  • Preparing hurricane protection if needed

  • Final Condition Review

Maintenance

Do you coordinate maintenance?

Yes.

We manage and schedule:

  • HVAC service

  • Plumbing

  • Electrical

  • Roofing

  • Painting

  • Pressure washing

  • Window cleaning

  • Landscaping

  • Irrigation

  • Pool maintenance

  • Elevator maintenance

  • Generator service

  • Pest control

  • Living Walls

  • Appliance service

Do I need to contact contractors?

No.

We handle scheduling, access, supervision, documentation, and follow-up.

Can you oversee minor renovation projects?

Yes.

We provide project oversight including:

  • Contractor coordination

  • Progress inspections

  • Quality verification

  • Photo updates

  • Access management

  • Owner communication

Emergency Services

What happens during a hurricane?

We assist before and after storms.

Services include:

  • Hurricane preparation

  • Property securing

  • Vendor coordination

  • Post-storm Condition Reviews

  • Damage documentation

  • Insurance claim support

  • Emergency repair coordination

Can you respond to emergencies?

Yes.

If alarms, leaks, storm damage, power failures, or other emergencies occur, we coordinate an immediate response.

Concierge Services

Do you provide concierge services?

Yes.

Examples include:

  • Grocery stocking

  • Wine delivery coordination

  • Floral arrangements

  • Holiday decorating

  • Vehicle preparation

  • Housekeeping coordination

  • Pet care coordination

  • Restaurant reservations

  • Personal shopping

  • Package management

Property Management

Are you a property management company?

No.

We specialize in luxury home management rather than traditional rental management.

Our focus is protecting and maintaining your property.

Vendors

Do you work with my preferred contractors?

Absolutely.

We can coordinate your existing service providers or recommend trusted professionals.

Are your vendors insured?

We work with qualified, licensed, and insured vendors whenever applicable.

Reporting

Will I know what is happening at my home?

Yes.

Following every scheduled visit, clients receive a digital report with photographs and observations.

Can I contact my Home Manager anytime?

Yes.

Clients have direct communication with their dedicated Home Manager.

Security

Can you check my home after a security alarm?

Yes.

We can respond, assess the situation, coordinate with security providers, and keep you informed.

Do you monitor cameras?

We do not provide 24-hour security monitoring, but we can assist with reviewing camera alerts and coordinating appropriate responses.

Arrival & Departure

Can you stock groceries before we arrive?

Yes.

We’ll have your requested groceries waiting before your arrival.

Can you arrange housekeeping before we arrive?

Absolutely.

We coordinate professional cleaning prior to your arrival.

Can you prepare our outdoor living spaces?

Yes.

We ensure furniture is arranged, pool areas are clean, grills are ready, and outdoor spaces are welcoming.

Luxury Lifestyle Services

Can you coordinate holiday decorating?

Yes.

We can coordinate decorating, setup, and removal.

Can you receive furniture deliveries?

Yes.

We coordinate deliveries, inspect for damage, supervise installation, and remove packaging.

Can you help after a home purchase?

Yes.

Many clients hire us immediately after closing to oversee move-in preparation, deliveries, maintenance setup, and ongoing home management.

Why Choose Naples Luxury Home Services?

Why hire a professional home manager?

Luxury homes require ongoing oversight. Small issues like leaks, humidity, HVAC failures, or storm damage can become expensive repairs if left unnoticed.

Professional home management helps protect your investment while giving you complete peace of mind.

What makes Naples Luxury Home Services different?

Our approach emphasizes personalized service, proactive care, detailed communication, trusted vendor relationships, and meticulous attention to every aspect of luxury home ownership.

How do I get started?

Simply contact Naples Luxury Home Services to schedule a consultation. We’ll discuss your property, your lifestyle, and create a customized home management plan tailored to your needs.

Frequently Searched Questions

Is home watch the same as home management?

No. Home watch generally focuses on periodic inspections. Luxury home management includes inspections plus maintenance coordination, project oversight, concierge services, vendor management, emergency response, arrival preparation, and ongoing property care.

How do I protect my seasonal home in Naples?

Routine Condition Reviews, preventive maintenance, humidity control, storm preparation, trusted vendor oversight, and prompt response to maintenance issues help protect your investment.

How often should a vacant luxury home be checked?

Most seasonal luxury homes benefit from weekly or bi-weekly Condition Reviews, depending on occupancy, insurance requirements, and owner preferences.

Why is humidity control important in Florida homes?

Florida’s climate can lead to mold growth, wood movement, corrosion, and HVAC issues. Regular monitoring helps prevent costly damage.

Can you help coordinate annual maintenance?

Yes. We create and manage annual maintenance schedules for HVAC systems, plumbing, roofing, pools, elevators, landscaping, generators, and more so nothing is overlooked.

Our services include home watch, estate management, and vendor coordination for luxury properties in Naples.